Senior Enablement Coach, US&C Commercial

Uber; United States; Hybride; USD 113 000 - 140 000; Plein temps

Résumé du poste

Uber’s Commercial Sales Enablement team supports our multi-billion dollar Delivery business, including Uber Eats, Grocery & Retail, and Direct. Senior Associate, US&C Commercial Enablement Performance Enablement, will coach tenured Account Executives and Account Managers to strengthen skills and improve performance on critical commercial motions.

You’ll partner with frontline managers, leverage performance data and tools like Agentforce, Salesforce, and Seismic to identify gaps, design targeted

Qualifications

• A minimum of 3 years of professional experience in Sales Enablement, sales, account management, Learning & Development, Commercial Operations, or a related field.
• Experience coaching customer-facing professionals or facilitating skill development through training, workshops, role plays, call reviews, or structured feedback.
• Experience supporting or working in sales or account management, with an understanding of core commercial motions, activities, and performance expectations.
• Demonstrated ability to interpret performance data and combine it with qualitative insights to identify gaps and recommend practical actions.
• Experience partnering with frontline managers or business stakeholders to understand priorities, coordinate support, and track progress.
• Experience using CRM, reporting, sales productivity, or enablement tools to support daily work and evaluate outcomes.
• Strong organization and follow-through, with the ability to manage multiple coaching priorities and maintain clear records of activities and progress.
• Professional working proficiency in English, with the ability to explain concepts clearly, provide actionable feedback, and communicate effectively with reps, managers, and commercial leaders.
• Ability to work from the designated US&C Uber office/hub according to Uber’s applicable work schedule, with in-person presence aligned to rep coaching and team needs.

Responsabilités

• Identify performance and skill gaps using performance data, manager input, rep feedback, call reviews, and tools such as Agentforce.
• Provide hands-on, in-office coaching through individual coaching, small-group sessions, live practice, and follow-up support.
• Strengthen core commercial motions by coaching on prospecting, discovery, pipeline management, solution selling, objection handling, negotiation, account planning, merchant engagement, retention, and growth.
• Translate strategy into practical execution by partnering with leaders to turn insights into relevant coaching activities.
• Partner with frontline managers to align on coaching priorities, define observable behaviors and success measures, and support ongoing coaching and performance conversations.
• Deliver targeted performance programs by coordinating coaching and training interventions for specific teams or opportunities.
• Measure progress and refine support by tracking skill changes and performance indicators and sharing effective practices with the Enablement team.
• Reinforce effective use of sales technology by helping reps use Salesforce, Seismic, Agentforce, and other tools to improve preparation and productivity.

Connaissances

Coaching

Sales Enablement

CRM tools

Data analysis

English

Outils

Salesforce

Agentforce

Seismic

Tableau

Conversational intelligence

Description du poste

Uber’s Commercial Sales Enablement team supports our multi-billion dollar Delivery business, including Uber Eats, Grocery & Retail, and Direct. Senior Associate, US&C Commercial Enablement Performance Enablement, will coach tenured Account Executives and Account Managers to strengthen skills and improve performance on critical commercial motions.

You’ll partner with frontline managers, leverage performance data and tools like Agentforce, Salesforce, and Seismic to identify gaps, design targeted