Senior Commercial Enablement Coach, US&C

Uber; New York (NY); Hybrid; USD 126,000 - 140,000; Full time

Benefits offered by this job

Bonuses

Equity

401(k) plan

Benefits

Job summary

Uber’s Commercial Sales Enablement team seeks a Senior Associate to coach tenured Account Executives and Account Managers across US&C. You’ll use data, observation, and tools like Agentforce to identify gaps and deliver practical coaching that improves daily execution and merchant outcomes.

Partner with frontline managers to translate priorities into focused training, strengthen core motions such as prospecting, discovery, pipeline management, and negotiation, and measure impact across regions

Qualifications

• Minimum 3 years experience in Sales Enablement, sales, account management, Learning & Development, Commercial Operations, or related field.
• Experience coaching customer-facing professionals or facilitating skill development through training, workshops, role plays, call reviews, or structured feedback.
• Experience supporting or working in sales or account management, with understanding of core commercial motions, activities, and performance expectations.
• Demonstrated ability to interpret performance data and combine it with qualitative insights to identify gaps and recommend practical actions.
• Experience partnering with frontline managers or business stakeholders to understand priorities, coordinate support, and track progress.
• Experience using CRM, reporting, sales productivity, or enablement tools to support daily work and evaluate outcomes.
• Strong organization and follow-through, with the ability to manage multiple coaching priorities and maintain clear records of activities and progress.
• Professional working proficiency in English, with the ability to explain concepts clearly, provide actionable feedback, and communicate effectively with reps, managers, and commercial leaders.
• Ability to work from the designated US&C Uber office/hub according to Uber’s applicable work schedule, with in-person presence aligned to rep coaching and team needs.

Responsibilities

• Identify performance and skill gaps using commercial performance data, manager input, rep feedback, call reviews, and insights from tools like Agentforce.
• Provide hands-on, in-office coaching alongside tenured Account Executives and Account Managers through coaching, small-group sessions, live practice, and follow-up support.
• Strengthen core commercial motions: prospecting, discovery, pipeline management, solution selling, objection handling, negotiation, account planning, merchant engagement, retention, and growth.
• Translate strategy into practical execution by turning insights into coaching activities and guidance for reps.
• Partner with frontline managers to align on coaching priorities and observable success metrics.
• Deliver targeted performance programs by coordinating focused coaching and training interventions.
• Measure progress and refine support using performance indicators and feedback to share best practices.
• Reinforce effective use of sales technology like Salesforce, Seismic, Agentforce, and Tableau.

Skills

Sales Enablement

Coaching

Performance analytics

CRM tools

Account management

English proficiency

Tools

Salesforce

Seismic

Agentforce

Tableau

Conversational intelligence

Job description

Uber’s Commercial Sales Enablement team seeks a Senior Associate to coach tenured Account Executives and Account Managers across US&C. You’ll use data, observation, and tools like Agentforce to identify gaps and deliver practical coaching that improves daily execution and merchant outcomes.

Partner with frontline managers to translate priorities into focused training, strengthen core motions such as prospecting, discovery, pipeline management, and negotiation, and measure impact across regions