Senior Elevator Repair Operations Lead

Otis Elevator Co.; Cleveland (OH); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

401(k) plan and company match

Medical, prescription, dental and vis­

Paid vacation and holidays

Paid sick leave and wellness programs

Life insurance and disability coverage

Voluntary benefits and insurance

Job summary

The Cleveland branch of Otis Elevator Company is seeking a dedicated Repair Supervisor to oversee elevator repair operations, safety, and team development across the greater Cleveland area. You will lead field teams, manage schedules and budgets, conduct safety audits, and coordinate material deliveries while maintaining strong customer relationships and a focus on quality and efficiency.

This role requires strong communication, strategic planning, and the ability to juggle multiple projects in

Qualifications

• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred.
• 5+ years in the elevator field, a trade certificate, and/or a University Degree in Engineering.
• Strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• Self-motivated and able to manage many simultaneous projects and responsibilities.
• Comfortable in a technical environment utilizing Microsoft based computer software.
• Strong leadership skills and goal-orientated with strong time management and organizational skills.

Responsibilities

• Lead the performance of field operations for all elevator repair and testing.
• Meet project deadlines and all financial performance targets including profit and working capital.
• Conduct field education training ensuring that we create and maintain a safe working environment.
• Perform field safety audits, jobsite inspections, and develop site safety/logistics plans.
• Coordinate all material deliveries and issuing purchase orders.
• Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
• Accurately analyze situations and assist in developing contingencies for estimates.

Skills

Elevator industry experience

Field leadership

Engineering degree

Trade certificate

Team oriented

Communication skills

Microsoft software

Time management

Education

University Degree in Engineering

Trade certificate

Job description

The Cleveland branch of Otis Elevator Company is seeking a dedicated Repair Supervisor to oversee elevator repair operations, safety, and team development across the greater Cleveland area. You will lead field teams, manage schedules and budgets, conduct safety audits, and coordinate material deliveries while maintaining strong customer relationships and a focus on quality and efficiency.

This role requires strong communication, strategic planning, and the ability to juggle multiple projects in