Senior EHR Care Everywhere Analyst - On-Call & Travel

Nordic Global; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Nordic Global is seeking a Senior Analyst for Care Everywhere to provide EHR design, build, testing, and advanced troubleshooting for complex clients. Responsibilities include managing projects, performing advanced troubleshooting, and providing high-quality customer service.

The ideal candidate will have a Bachelor's degree in a related field, or equivalent experience, along with Epic Certification. Strong communication skills and a customer service orientation are essential.

Qualifications

• 3–5+ years of experience implementing, training, or supporting EHR modules.
• Ability to work independently as well as within a team environment.
• Prior experience with change-management processes.

Responsibilities

• Perform advanced troubleshooting and problem-solving within EHR applications.
• Manage multiple customer assignments with minimal oversight.
• Provide outstanding customer service by anticipating and meeting shifting customer needs.

Skills

Problem-solving skills

Excellent communication skills

Strong attention to detail

Customer service track record

Education

Bachelor’s degree in a related field or 8+ years’ industry experience

Epic Certification in Care Everywhere

Tools

Microsoft Office

Ticketing systems

Job description

Nordic Global is seeking a Senior Analyst for Care Everywhere to provide EHR design, build, testing, and advanced troubleshooting for complex clients. Responsibilities include managing projects, performing advanced troubleshooting, and providing high-quality customer service.

The ideal candidate will have a Bachelor's degree in a related field, or equivalent experience, along with Epic Certification. Strong communication skills and a customer service orientation are essential.