Senior EHR Analyst — Epic Radiant/Cupid Specialist

Nordic Global; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Nordic Global is seeking a Senior Analyst to provide EHR design, build, testing, and troubleshooting services for complex clients. The role involves managing multiple projects with minimal oversight, ensuring high-quality customer service, and supporting team growth.

Ideal candidates will have a Bachelor's degree or significant industry experience, Epic certification, and excellent problem-solving abilities. The position may require travel and on-call responsibilities.

Qualifications

• Bachelor's degree in related field or 8+ years of industry experience.
• Active Epic Radiant or Cupid Certification required.
• 1-5+ years experience implementing, training, or supporting EHR modules.
• Strong attention to detail and organizational skills.

Responsibilities

• Perform advanced troubleshooting and problem-solving for EHR applications.
• Manage multiple customer assignments and maintain communication.
• Provide outstanding customer service to clients and IT staff.
• Assist in the onboarding of new team members.

Skills

Problem solving skills

Excellent communication skills

Customer service skills

Attention to detail

Education

Bachelor's degree in a related field

Epic Radiant or Cupid Certification

8+ years’ industry experience

Tools

Microsoft Office

Ticketing systems

Job description

Nordic Global is seeking a Senior Analyst to provide EHR design, build, testing, and troubleshooting services for complex clients. The role involves managing multiple projects with minimal oversight, ensuring high-quality customer service, and supporting team growth.

Ideal candidates will have a Bachelor's degree or significant industry experience, Epic certification, and excellent problem-solving abilities. The position may require travel and on-call responsibilities.