Senior EHR Analyst for Complex Client Impact

Nordic Global; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Nordic Global is looking for a Senior Analyst in the United States to provide EHR design, troubleshooting, and support services for complex clients. The ideal candidate must have a Bachelor's degree or relevant experience, Epic Certification, and 3-5+ years in EHR modules. Responsibilities include managing customer assignments, ensuring high-quality service, and supporting team objectives. The role emphasizes problem-solving, communication, and attention to detail, with potential travel and on-call duties.

Qualifications

• Bachelor's degree in a related field or 8+ years’ industry experience.
• 3-5+ years of experience implementing, training, or supporting EHR modules.
• Strong customer service track record.

Responsibilities

• Provide EHR design, build, testing, and troubleshooting services.
• Manage multiple customer assignments and complex client projects.
• Ensure high-quality customer service and anticipate customer needs.

Skills

Problem-solving skills

Communication skills

Attention to detail

Customer service

Teamwork

Education

Bachelor's degree in a related field

Epic Certification in Dorothy Comfort

Tools

Microsoft Office

Ticketing systems

Job description

Nordic Global is looking for a Senior Analyst in the United States to provide EHR design, troubleshooting, and support services for complex clients. The ideal candidate must have a Bachelor's degree or relevant experience, Epic Certification, and 3-5+ years in EHR modules. Responsibilities include managing customer assignments, ensuring high-quality service, and supporting team objectives. The role emphasizes problem-solving, communication, and attention to detail, with potential travel and on-call duties.