Senior Tapestry EHR Analyst — Complex Implementations

Nordic Global; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Nordic Global is seeking a Senior Analyst to provide EHR design, build, and troubleshooting services for complex clients. The role involves managing multiple customer assignments, performing extensive problem-solving, and ensuring high quality support. Ideal candidates have a Bachelor’s degree, Epic Certification in relevant areas, and 3-5 years of experience with EHR modules. This position may require on-call rotations and some travel. Join a diverse team focused on customer success and continuous growth.

Qualifications

• Epic Certification required in Tapestry Eligibility, Claims, or Utilization Management.
• 3-5+ years experience implementing, training, or supporting EHR modules.
• Prior experience with change management processes.

Responsibilities

• Provide EHR design, build, testing, and troubleshooting services.
• Manage multiple customer assignments with minimal oversight.
• Deliver outstanding customer service and support.

Skills

Problem solving skills

Excellent communication skills

Attention to detail

EHR modules experience

Customer service track record

Education

Bachelor’s degree in a related field

Tools

Microsoft Office

Ticketing systems

Job description

Nordic Global is seeking a Senior Analyst to provide EHR design, build, and troubleshooting services for complex clients. The role involves managing multiple customer assignments, performing extensive problem-solving, and ensuring high quality support. Ideal candidates have a Bachelor’s degree, Epic Certification in relevant areas, and 3-5 years of experience with EHR modules. This position may require on-call rotations and some travel. Join a diverse team focused on customer success and continuous growth.