Senior Document Production Specialist

RR Donnelley & Sons; New York (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) with company match

Life Insurance

Disability Insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients in a fast-paced environment on 1st shift. Responsibilities include performing document production per policies, assessing requests, editing, proofreading, and coordinating workflow; advanced software use; ensuring deadlines and client satisfaction.

The role requires strong MS Office skills, high attention to detail, ability to work independently or in a

Qualifications

• Minimum 3 years' experience preferably in a legal, banking or large corporate environment.
• Advanced skill in MS Office; strong keyboarding and typing skills.
• Adept with other software programs for editing and/or creating documents.

Responsibilities

• Perform document production work according to established policies and procedures.
• Assess job requests, identify correct process, and ensure completion throughout the task lifecycle.
• Edit, proofread, convert, create, transcribe or complete document production requests to client satisfaction.
• Demonstrate intermediate to advanced use of equipment/technology/software and hardware.
• Assist with coordination of document production services, intake, and workflow within team.
• Troubleshoot more complex software or hardware problems.
• Meet contracted deadlines and communicate with peers/clients on issues.
• Help foster continuous service enhancement and client relationships.

Skills

MS Office proficiency

Typing speed

Communication skills

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

PowerPoint

Job description

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients in a fast-paced environment on 1st shift. Responsibilities include performing document production per policies, assessing requests, editing, proofreading, and coordinating workflow; advanced software use; ensuring deadlines and client satisfaction.

The role requires strong MS Office skills, high attention to detail, ability to work independently or in a