Senior Document Production Specialist

RR Donnelley; Illinois; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Disability insurance

Parental leave

Tuition assistance

Discounts

Job summary

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients in a fast-paced environment. The role requires assessing requests, selecting correct processes, and ensuring accurate completion from start to finish.

Candidates should have 3+ years in legal/banking or a large corporate setting, strong MS Office skills, attention to detail, and the ability to collaborate with cross-functional teams.

Qualifications

• High school diploma or equivalent; higher education preferred.
• Minimum 3 years’ experience in legal, banking, or large corporate environment.
• Document production/word processing experience preferred.
• Advanced MS Office skills; able to edit and create documents.
• Familiarity with legal timekeeping or job tracking systems preferred.
• Ability to work in a fast-paced, team environment and meet deadlines.
• Strong attention to detail and organizational skills.

Responsibilities

• Provide word processing and document production services per policies.
• Assess requests, determine processes, and manage task lifecycle.
• Edit, proofread, convert, create, and transcribe documents for clients.
• Use equipment, software, and hardware to perform duties.
• Coordinate document production services and workflow within the team.
• Troubleshoot complex software/hardware issues.
• Maintain logs/tracking for all work and meet deadlines.
• Communicate with peers, supervisor, or client about deadlines.
• Supervise junior staff and assist peer teams as needed.

Skills

Document production experience

MS Office proficiency

Typing speed

Detail oriented

Communication skills

Fast-paced work

Customer service

Education

High school diploma

Higher level education preferred

Tools

MS Office suite

Tracking/log software

Job description

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients in a fast-paced environment. The role requires assessing requests, selecting correct processes, and ensuring accurate completion from start to finish.

Candidates should have 3+ years in legal/banking or a large corporate setting, strong MS Office skills, attention to detail, and the ability to collaborate with cross-functional teams.