Senior Dock & Logistics Operations Lead

Roadrunner; Indianapolis (IN); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Job summary

Roadrunner is seeking an Operations Supervisor in Indianapolis to lead dock, freight, and terminal activities with rigor and financial discipline. You will translate network strategy into execution, protect shipment integrity, and drive profitability through efficient load flow.

The role emphasizes safety, compliance, and continuous improvement across linehaul and local delivery, with a focus on coaching frontline teams and coordinating with contractors and internal partners.

Qualifications

• Bachelor’s degree or 1–2 years of relevant operations or logistics experience (or equivalent combination).
• Experience in transportation, LTL, warehouse, or service center operations preferred.
• Ability to supervise, train, and evaluate team members.
• Proficiency in safety protocols, compliance standards, and Hazmat handling (Hazmat certification preferred).
• Forklift certification (or ability to obtain).
• Strong analytical and mathematical skills for interpreting data.
• Proficiency with PC applications (email, spreadsheets, databases).
• Effective written and verbal communication across organization levels.
• Ability to prioritize, delegate, and manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee daily dock operations including load planning, freight handling, and linehaul coordination.
• Ensure freight is processed accurately with proper routing, documentation, and data entry.
• Maintain high load quality, minimize damages, OS&D incidents, and rehandling.
• Step into operational roles—including forklift operations—when needed.
• Monitor operating costs and identify opportunities to improve efficiency and margin.
• Ensure billing, rating, payroll, and administrative processes are completed accurately and on time.
• Enforce safety, compliance, and risk management aligned with DOT, OSHA, and HazMat standards.

Skills

Supervision

Team leadership

Safety compliance

Data analysis

Communication

Problem solving

Forklift certification

Hazmat certification (preferred)

Education

Bachelor's degree or equivalent experience

Tools

AS/400

PC applications (Excel, etc.)

Load planning software

Job description

Roadrunner is seeking an Operations Supervisor in Indianapolis to lead dock, freight, and terminal activities with rigor and financial discipline. You will translate network strategy into execution, protect shipment integrity, and drive profitability through efficient load flow.

The role emphasizes safety, compliance, and continuous improvement across linehaul and local delivery, with a focus on coaching frontline teams and coordinating with contractors and internal partners.