Senior Director, Workforce Performance & Incentive Strategy

CVS Health; Austin (TX); On-site; USD 100,000 - 232,000; Full time

Job summary

CVS Health in Austin, TX, seeks a Lead Director to shape enterprise workforce performance and incentive governance for non-exempt front-line teams. You will lead a team delivering analytics, reporting, and program operations to drive productivity and quality.

Ideal candidates will have 10+ years in large-scale workforce programs, excel at cross-functional collaboration, and influence senior leaders to achieve measurable business outcomes. This role is full-time with executive scope.

Qualifications

• 10+ years leading large-scale workforce performance and incentive programs.
• Experience designing and optimizing production-based programs.
• Proven ability to influence executive leaders.
• Experience with enterprise programs with financial accountability.
• Strong analytical skills using workforce data and BI tools.
• Experience partnering across Operations, Finance, HR, Payroll, Technology, and leadership teams.
• Proven governance and scalable operating models.

Responsibilities

• Lead enterprise workforce performance strategy and incentive governance.
• Partner with VPs and senior leaders to drive outcomes and decisions.
• Lead executive business reviews and provide actionable insights.
• Oversee analytics, reporting, and performance dashboards.
• Manage budget, forecasting, and payout governance for incentives.
• Collaborate with HR Technology and Workday for system enablement.

Skills

Leadership

Workforce analytics

Incentive programs

Executive influence

Cross-functional collaboration

Finance partnership

Education

Bachelor's degree or equivalent

Tools

Workday

Payroll systems

Job description

CVS Health in Austin, TX, seeks a Lead Director to shape enterprise workforce performance and incentive governance for non-exempt front-line teams. You will lead a team delivering analytics, reporting, and program operations to drive productivity and quality.

Ideal candidates will have 10+ years in large-scale workforce programs, excel at cross-functional collaboration, and influence senior leaders to achieve measurable business outcomes. This role is full-time with executive scope.