Senior Director, Strategic Account Management

Remote Latinos LLC; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Remote Latinos LLC is seeking a Head of Account Management to lead strategic client engagements for a U.S.-based boutique digital marketing and growth agency. You will own executive relationships, craft 90-day plans, and guide multi-channel strategies across Paid Search, Paid Social, SEO and CRM.

You will translate performance metrics into revenue outcomes, mentor account managers, and ensure profitability while protecting client partnerships and growth opportunities.

Qualifications

• 6+ years in digital marketing agency account management or senior client-facing roles.
• 3+ years directly owning sophisticated client relationships with executives.
• Strong strategic knowledge of Google Ads, Paid Social and SEO, plus Email, CRM, Marketing Automation and CRO.
• Able to evaluate performance metrics and tie marketing to revenue outcomes.
• Scopes of work, pricing, renewals and account profitability.
• Excellent English for business writing, executive presentations and negotiation.
• Experience mentoring account managers or setting client-service standards.

Responsibilities

• Own relationships with assigned clients and executive stakeholders.
• Lead onboarding, planning and 90-day account plans.
• Run weekly check-ins, monthly performance reviews and quarterly business reviews.
• Monitor sentiment, churn risk, renewals and expansion opportunities.
• Translate business goals into multi-channel strategies across Paid Search, Paid Social, SEO, Email, CRM and Analytics.
• Interpret CPA, CPL, CAC, ROAS and pipeline data; challenge specialists and propose actions.
• Track scope, budget and profitability; flag scope creep early.

Skills

Account leadership

Client relationships

Strategic planning

Digital marketing

Google Ads

Paid Social

SEO

CRM/Email

Analytics

Negotiation

Tools

HubSpot

Salesforce

Asana

Monday.com

ClickUp

GA4

Looker Studio

ChatGPT

Job description

Remote Latinos LLC is seeking a Head of Account Management to lead strategic client engagements for a U.S.-based boutique digital marketing and growth agency. You will own executive relationships, craft 90-day plans, and guide multi-channel strategies across Paid Search, Paid Social, SEO and CRM.

You will translate performance metrics into revenue outcomes, mentor account managers, and ensure profitability while protecting client partnerships and growth opportunities.