Remote Account Director - Strategic Growth & NRR

Directive; Dallas (TX); Remote; USD 100,000 - 160,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare benefits

Job summary

Directive Consulting is a leading B2B marketing agency focused on metrics that matter for growth. We seek an Account Director, Client Strategy to own strategic and commercial relationships across high-value clients, aligning Paid Media, SEO, CRO, and RevOps to drive revenue outcomes.

You will advise C-suite stakeholders, ensure retention, expansion, and exceptional client experience, and lead cross-functional teams to deliver measurable business impact.

Qualifications

• 7-12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients.
• Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
• Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to connect execution to business outcomes.

Responsibilities

• Own Strategic Client Relationships: senior, day-to-day strategic lead for enterprise and high-growth clients.
• Drive Retention & Expansion: renewals, upsell, cross-sell tied to NRR performance.
• Architect Cross-Channel Strategy: design growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps.
• Commercial Ownership: forecast, margins, scope, renewal economics.
• Lead QBRs & Executive Storytelling: translate performance data into business narratives.
• Cross-Functional Leadership: partner with channel leads, PMs, and operations.
• Risk & Escalation Management: identify risks and mitigate before escalation.
• Team Leadership: mentor strategists, analysts, and project teams.

Skills

Executive leadership

Strategic planning

Cross-functional

Paid media

Education

B2B SaaS experience

Job description

Directive Consulting is a leading B2B marketing agency focused on metrics that matter for growth. We seek an Account Director, Client Strategy to own strategic and commercial relationships across high-value clients, aligning Paid Media, SEO, CRO, and RevOps to drive revenue outcomes.

You will advise C-suite stakeholders, ensure retention, expansion, and exceptional client experience, and lead cross-functional teams to deliver measurable business impact.