Senior Director, Sales Analytics & Performance Strategy

CVS Health; Harrisburg (Dauphin County); On-site; USD 100,000 - 232,000; Full time

Benefits offered by this job

Bonus eligibility

Equity program

Comprehensive benefits

Job summary

CVS Health is seeking a Sales Performance Analytics Leader to evolve a delivery-focused analytics team into a strategic capability that guides sales decisions. You will set vision, streamline reporting, and drive adoption of dashboards, forecasts, and AI-enabled insights to answer key business questions.

You will partner with Field leaders and senior executives to define KPIs, govern the analytics portfolio, and ensure timely, scalable solutions that strengthen business partnerships and outcomes.

Qualifications

• 8+ years of progressive experience in sales analytics or related decision-support function.
• Hands-on experience in analytics, business intelligence, data engineering, dashboard development, or analytics product management.
• Proven people leadership experience, setting direction and elevating performance.
• Experience rationalizing an analytics portfolio by value, usage and effort.
• Ability to partner with senior leaders, define KPIs, and translate analytics into actions.
• Knowledge of health care, insurance, or Aetna environment and navigating a matrixed org.
• Technical fluency in Salesforce, SQL, Tableau/Power BI, Excel, cloud data platforms, and AI-enabled analytics.

Responsibilities

• Lead, coach, and develop a multidisciplinary analytics team and establish accountability.
• Shift the team from reactive reporting to proactive, insight-led decision support.
• Own the analytics portfolio and roadmap; consolidate low-value reports and prioritize high-impact work.
• Partner with senior leaders to identify decisions analytics must enable and define KPIs.
• Ensure dashboards and forecasts are accurate, timely, scalable, and trusted for planning.
• Establish intake, prioritization, governance, and success measures balancing operations and strategy.
• Define adoption and data-quality measures to show impact and guide improvement.
• Lead stakeholders through change, addressing resistance and trading off options.
• Provide strategic oversight of the DataMart and analytics ecosystem with architecture and governance.
• Represent analytics with executive presence, communicating insights and tradeoffs clearly.

Skills

Sales analytics leadership

People leadership

Stakeholder partnership

BI/dashboard development

Decision-making support

Education

Bachelor's degree preferred

Tools

Salesforce

SQL

Tableau

Power BI

Excel

Cloud data platforms

AI-enabled analytics

Job description

CVS Health is seeking a Sales Performance Analytics Leader to evolve a delivery-focused analytics team into a strategic capability that guides sales decisions. You will set vision, streamline reporting, and drive adoption of dashboards, forecasts, and AI-enabled insights to answer key business questions.

You will partner with Field leaders and senior executives to define KPIs, govern the analytics portfolio, and ensure timely, scalable solutions that strengthen business partnerships and outcomes.