Head of Sales Analytics & Strategic Insights

CVS Health; New York (NY); Hybrid; USD 100,000 - 232,000; Full time

Benefits offered by this job

Bonus program

Equity awards

Comprehensive benefits

Job summary

CVS Health is seeking a Sales Performance Analytics Leader to transform and guide a delivery-focused analytics team into a strategic, outcome-driven function. You will partner with senior leaders to shape KPIs, dashboards, and data products that inform commercial sales decisions and drive business impact.

You will oversee the analytics ecosystem, ensuring timely, accurate insights while balancing operational support with strategic capability development.

Qualifications

• 8+ years of progressive experience in sales analytics, commercial analytics, business intelligence, data products, or a related decision-support function.
• Hands‑on experience in analytics, business intelligence, data engineering, dashboard development, or analytics product management.
• Demonstrated people leadership experience, including setting direction, developing talent, raising performance expectations, and leading an established team through significant change.
• Proven experience rationalizing a reporting or analytics portfolio by using business value, usage, and effort to prioritize, consolidate, redesign, or retire products.
• Demonstrated ability to partner with senior leaders, define meaningful KPIs, frame recommendations, and turn complex analytics into clear business actions and decisions.
• Knowledge of health care, insurance, or Aetna business environment and the ability to navigate a large, matrixed organization.
• Technical fluency in data, analytics, and visualization environments‑such as Salesforce, SQL, Tableau or Power BI, Excel, cloud data platforms, and AI‑enabled analytics‑sufficient to guide specialists, evaluate tradeoffs, and ensure sound delivery.

Responsibilities

• Lead, coach, and develop a multidisciplinary performance analytics team; set clear expectations, strengthen accountability, and build the capabilities needed to operate as strategic business partners
• Create and execute a change agenda that moves the team from reactive report production to proactive, insight-led decision support
• Own the analytics product portfolio and roadmap; evaluate business value, usage, overlap, and maintenance effort to consolidate or retire low-value reports and prioritize the work with the greatest impact
• Partner with senior sales and enterprise leaders to identify the decisions analytics must enable, define meaningful KPIs, and translate priorities into a focused portfolio of decision-ready dashboards and insights
• Ensure dashboards, forecasts, and analytics products are accurate, timely, intuitive, scalable, and trusted as sources for business planning and performance decisions
• Establish transparent intake, prioritization, governance, and success measures that balance operational support with strategic capability building
• Define meaningful measures for adoption, utilization, data quality, and business impact to guide continuous product improvement and demonstrate results
• Lead stakeholders and team members through change by communicating the case for change, addressing resistance, making difficult tradeoffs, and sustaining new ways of working
• Provide strategic oversight of the DataMart and analytics ecosystem, partnering with technical leaders on data architecture, integrations, controls, release readiness, platform stability, and responsible AI adoption
• Represent the analytics function with executive presence, clearly communicating insights, risks, recommendations, and tradeoffs to technical and nontechnical audiences

Skills

Sales analytics

Leadership

BI / data engineering

Dashboard development

Analytics product management

Stakeholder partnership

Healthcare insurance knowledge

SQL

Tableau

Power BI

Excel

Cloud data platforms

AI-enabled analytics

Education

Bachelor's degree

Tools

Salesforce

SQL

Tableau

Power BI

Excel

Cloud data platforms

Job description

CVS Health is seeking a Sales Performance Analytics Leader to transform and guide a delivery-focused analytics team into a strategic, outcome-driven function. You will partner with senior leaders to shape KPIs, dashboards, and data products that inform commercial sales decisions and drive business impact.

You will oversee the analytics ecosystem, ensuring timely, accurate insights while balancing operational support with strategic capability development.