Senior Director, Relationship Management (Fully Remote)

Zerohash; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Zerohash is seeking a Senior Relationship Manager in the United States to build and maintain strong relationships with key client stakeholders, including executives and technical experts. You will lead a team of relationship managers, coach them, and collaborate cross-functionally with sales, marketing, product, legal, and finance to drive joint initiatives and expand revenue.

You will also negotiate client agreements, own retention and renewals, and design data-driven reporting to track client

Responsibilities

• Build and maintain strong relationships with key client stakeholders, including executives and technical experts, to drive joint initiatives.
• Lead a team of relationship managers, coaching and acting as escalation point across functions.
• Negotiate client agreements, own retention and contract renewals, and design data-driven reporting to track satisfaction.

Job description

• Build and maintain strong relationships with key client stakeholders, including executives and technical experts, to drive joint initiatives and expand revenue.
• Lead a team of relationship managers, acting as a coach and escalation point, while collaborating cross-functionally with sales, marketing, product, legal, and finance.
• Negotiate client agreements, own retention and contract renewals, and design data-driven reporting to track client satisfaction.