Senior Director, Client Insights & Sales — Remote

Circana; Chicago (IL); Remote; USD 120,000 - 145,000; Full time

Job summary

Circana is seeking a Senior Director, Client Insights & Sales to lead a team supporting one of the largest retailers in the United States. You will shape strategic partnerships, deliver high-impact insights, and advise on merchandising decisions using Circana data and platforms.

The role demands leadership, analytics, storytelling, and client-management excellence, with a passion for turning data into actionable guidance. Remote-friendly with a preferred presence in the U.S. market.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• 10+ years of experience in client insights, client management, category management, consulting, or syndicated data analytics within the CPG, retail, or consumer goods industries.
• Proven track record of leading, coaching, and developing high-performing teams.

Responsibilities

• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana's data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise: Stay current on trends in [retail, CPG, or general merchandise] to position Circana as a thought leader and trusted advisor.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana's proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.
• Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.

Skills

Leadership

Analytics

Client management

Data visualization

Excel

PowerPoint

Tableau

Power BI

Education

Bachelor's degree

MBA or advanced degree preferred

Tools

Circana/IRI

Nielsen

Numerator

Tableau

Power BI

Job description

Circana is seeking a Senior Director, Client Insights & Sales to lead a team supporting one of the largest retailers in the United States. You will shape strategic partnerships, deliver high-impact insights, and advise on merchandising decisions using Circana data and platforms.

The role demands leadership, analytics, storytelling, and client-management excellence, with a passion for turning data into actionable guidance. Remote-friendly with a preferred presence in the U.S. market.