Senior Digital Experience Strategist

T-Mobile US Inc.; Bellevue (WA); On-site; USD 58,000 - 105,000; Full time

Benefits offered by this job

Stock grant

401(k) plan

Annual incentive opportunity

Job summary

T-Mobile USA is seeking a Sr. Specialist, Digital Experience to lead and optimize enterprise communications and knowledge intranet platforms. The role focuses on audience needs, improving product effectiveness through continuous improvement, governance, and user engagement.

Responsibilities include user research, requirements development, and collaboration with IT and stakeholders to ensure timely, on-budget delivery. Strong writing, analytics, and web tech skills are essential.

Qualifications

• 2+ years in digital product management or similar roles developing experiences and content strategies.
• 2+ years in Marketing/Communications/PR in a large org or agency.
• Strong writing/editing for website content strategy and accessibility.
• Experience with web technologies: HTML, CSS, JSON.

Responsibilities

• Conduct user research and usability studies with designers and business teams.
• Analyze opportunities for new or existing capabilities through market research and validation.
• Write requirements, user stories, and acceptance testing with stakeholders.
• Manage roadmaps and backlogs with IT to deliver on time and budget.
• Collaborate with cross-functional stakeholders to identify capabilities and risks.
• Monitor performance and drive continual improvements for platforms.

Skills

Digital product management

Content strategy

UX/UI concepts

Stakeholder collaboration

Technical writing

Analytics

HTML/CSS basics

Cross-functional teamwork

Education

Bachelor's degree or higher

Tools

AEM

Drupal

SQL

Job description

T-Mobile USA is seeking a Sr. Specialist, Digital Experience to lead and optimize enterprise communications and knowledge intranet platforms. The role focuses on audience needs, improving product effectiveness through continuous improvement, governance, and user engagement.

Responsibilities include user research, requirements development, and collaboration with IT and stakeholders to ensure timely, on-budget delivery. Strong writing, analytics, and web tech skills are essential.