Senior Digital Experience Lead

T-Mobile US Inc.; Overland Park (KS); On-site; USD 58,000 - 105,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Annual bonuses

Job summary

T-Mobile is seeking a Sr. Specialist, Digital Experience to optimize enterprise communications and intranet platforms, shaping content strategy and user experience. You will partner with cross-functional teams to draft requirements, develop user stories, and ensure usable, accessible web experiences.

The role requires strong writing, analytics, and stakeholder collaboration, with travel up to 10%. Join a team focused on continuous improvement, governance, and high-quality digital delivery.

Qualifications

• 2+ years of digital product management or similar roles developing experiences and content strategy plans.
• 2+ years in Marketing/Communications/Public Relations in a large org or agency.
• Skilled at writing/editing website content, permissions, personalization, accessibility.
• Up to 10% travel to collect stakeholder feedback.
• Strong technical writing and presentation skills.
• Understanding of digital space standards and ability to adapt to new web technologies.
• Able to analyze large data to drive content/design decisions.
• Excellent problem solving and analytical skills.

Responsibilities

• Conduct user research and usability studies with designers, developers, and business teams.
• Participate in analysis and market research to identify opportunities for capabilities and features.
• Collaborate with owners, scrum teams, and stakeholders to write requirements and user stories.
• Partner with IT to manage roadmap and backlog, ensuring timely delivery.
• Identify key capabilities and risks with stakeholders and develop solutions.
• Monitor performance and iterate for continuous improvement.
• Handle operational tasks to keep platforms functioning for authors and employees.

Skills

Digital product mgmt

Content strategy

Usability studies

Cross-functional

Education

Bachelor's degree or higher

Tools

AEM

Drupal

SQL

Job description

T-Mobile is seeking a Sr. Specialist, Digital Experience to optimize enterprise communications and intranet platforms, shaping content strategy and user experience. You will partner with cross-functional teams to draft requirements, develop user stories, and ensure usable, accessible web experiences.

The role requires strong writing, analytics, and stakeholder collaboration, with travel up to 10%. Join a team focused on continuous improvement, governance, and high-quality digital delivery.