Senior Datacenter SSD Qualification Engineer

KIOXIA America, Inc.; Folsom (CA); On-site; USD 115,000 - 192,000; Full time

Benefits offered by this job

Flexible PTO

401(k) matching

Medical benefits

Pet insurance

Job summary

KIOXIA America, Inc. is hiring a Staff Customer Qualification Engineer to support datacenter SSD product qualifications, plan test plans, perform failure analysis, and report status.

You will manage multi-customer qualification infra and drive issues to resolution, coordinating with product support and stakeholders. The role requires deep SSD/storage expertise, Windows/Linux triage, and scripting skills (Python/PowerShell/Bash).

Qualifications

• BS degree in computer engineering or equivalent field with 7+ years hands-on technical experience with SSDs or related storage devices
• Advanced understanding of computer system architecture fundamentals
• Platform-level troubleshooting skills to include run/break/fix capabilities and issue isolation
• Experience triaging issues in Windows and/or Linux server operating systems
• Experience developing Python/PowerShell/Bash scripts for cross-team usage
• Familiar with data manipulation/analysis (spreadsheets or more advanced tools)
• Good technical communication skills providing both detail and clarity in complex scenarios

Responsibilities

• Manage complex qualification infrastructure from multiple customers
• Plan and drive execution of customer qualifications according to schedule
• Work with the Product Support lead to ensure alignment of tasks
• Perform failure triage on any issues found during qualifications
• Manage issues in defect tracking systems
• Drive issues to resolution in a timely manner
• Write test status reports on a regular basis

Skills

SSD knowledge

System architecture

Run/Break/Fix

Windows/Linux

Python scripting

Data analysis

Technical communication

Education

BS in computer engineering

Tools

PCIe/NVMe tools

SSD test systems

Job description

KIOXIA America, Inc. is hiring a Staff Customer Qualification Engineer to support datacenter SSD product qualifications, plan test plans, perform failure analysis, and report status.

You will manage multi-customer qualification infra and drive issues to resolution, coordinating with product support and stakeholders. The role requires deep SSD/storage expertise, Windows/Linux triage, and scripting skills (Python/PowerShell/Bash).