Senior Datacenter SSD Qualification Engineer

KIOXIA Corporation; Folsom (CA); On-site; USD 115,000 - 192,000; Full time

Benefits offered by this job

PTO and holidays

Flexible work options

Medical and non-medical benefits

401(k) matching

Pet insurance

Job summary

KIOXIA America, Inc. is seeking a Customer Qualification Engineer to support qualification activities for our datacenter SSD products. You will work with engineering and development teams to plan tests, analyze failures, and report status for multiple customers.

The role involves developing test plans, executing qualification tasks, and driving issues to resolution while ensuring alignment with product support. Opportunity for job rotation may be available.

Qualifications

• BS degree in computer engineering or equivalent field with 7+ years hands-on technical experience.
• Advanced understanding of computer system architecture fundamentals.
• Hands-on experience with SSDs or related storage devices.
• Platform-level troubleshooting skills including run/break/fix and issue isolation.
• Experience with Windows and Linux server operating systems.
• Experience with Python/PowerShell/Bash scripting for individual and cross-team use.
• Familiar with data manipulation/analysis (spreadsheets or more advanced tools).
• Experience with bug tracking tools and clear technical communication.

Responsibilities

• Manage complex qualification infrastructure from multiple customers.
• Plan and drive execution of customer qualifications according to schedule.
• Perform failure triage on issues found during qualification.
• Coordinate with Product Support Engineer to align tasks.
• Drive issues to resolution in a timely manner.
• Write test status reports on a regular basis.
• Utilize bug tracking system to file and manage issues.

Skills

Computer architecture

SSD experience

Scripting languages

Bug tracking

Verbal & written communication

Data analysis

Platform troubleshooting

Windows/Linux

Education

BS in computer engineering or equivalent

Job description

KIOXIA America, Inc. is seeking a Customer Qualification Engineer to support qualification activities for our datacenter SSD products. You will work with engineering and development teams to plan tests, analyze failures, and report status for multiple customers.

The role involves developing test plans, executing qualification tasks, and driving issues to resolution while ensuring alignment with product support. Opportunity for job rotation may be available.