Senior Datacenter SSD Qualification Engineer

KIOXIA America, Inc.; Folsom (CA); On-site; USD 100,000 - 166,000; Full time

Benefits offered by this job

Career growth training

Flexible work options

Generous PTO

Holiday shutdown

Medical benefits

401(k) matching

Pet insurance

Job summary

KIOXIA America, Inc. is seeking a Senior Customer Qualification Engineer to support qualification of datacenter SSD products.

You will configure qualification infrastructure, drive test execution, and triage issues while coordinating with the Product Support lead to ensure on-time readiness. The role requires deep storage domain knowledge, strong scripting ability, and experience with Windows/Linux environments.

Qualifications

• 7+ years hands-on technical experience with SSDs or related storage devices or BS + 5+ years
• Advanced understanding of computer system architecture fundamentals
• Platform-level troubleshooting and issue isolation
• Experience triaging issues on Windows and/or Linux servers
• Experience scripting in Python/PowerShell/Bash for cross-team usage
• Familiar with data manipulation/analysis (spreadsheets or tools)
• Good technical communication skills in complex scenarios
• Experience with PCIe/NVMe protocols and SSD test tooling

Responsibilities

• Configure qualification infrastructure from multiple customers for execution
• Drive execution of customer qualifications according to schedule
• Collaborate with Product Support to align tasks
• Perform failure triage on qualification issues
• Manage issues in defect tracking systems
• Drive issues to resolution in a timely manner
• Write test status reports regularly

Skills

SSDs

System architecture

Run/break/fix

Windows/Linux troubleshooting

Python/PowerShell/Bash

Data analysis

Education

BS in engineering or equivalent

Tools

PCIe/NVMe protocols

SSD test systems

SSD performance tools

OCP Datacenter NVMe specs

Job description

KIOXIA America, Inc. is seeking a Senior Customer Qualification Engineer to support qualification of datacenter SSD products.

You will configure qualification infrastructure, drive test execution, and triage issues while coordinating with the Product Support lead to ensure on-time readiness. The role requires deep storage domain knowledge, strong scripting ability, and experience with Windows/Linux environments.