Senior Datacenter SSD Qualification Engineer

Kioxia; Folsom (CA); On-site; USD 100,000 - 166,000; Full time

Benefits offered by this job

Career growth training

Flexible work options

PTO and holidays

401(k) matching

Pet insurance

Inclusive culture

Job summary

KIOXIA America, Inc. is seeking a Senior Customer Qualification Engineer to support datacenter SSD qualifications, including test execution, failure analysis, and status reporting. You will ensure hardware and software components are ready, report status, and participate in update meetings.

Responsibilities include configuring qualification infra, driving test execution, aligning with Product Support, triaging failures, and delivering regular status reports to stakeholders.

Qualifications

• 7+ years hands-on technical experience with SSDs or related storage devices, or 5+ years with BS in engineering.
• Advanced understanding of computer system architecture fundamentals.
• Platform-level troubleshooting with run/break/fix and issue isolation.
• Triaging issues in Windows and/or Linux server OS.
• Familiar with data manipulation and analysis (spreadsheets or similar).
• Strong technical communication with clear, detailed explanations.
• Experience with PCIe/NVMe protocols and analyzers.
• Experience with SSD performance measurement tools and methodologies.
• Experience with OCP Datacenter NVMe SSD specs and test systems usage.
• Experience engaging with product development stakeholders.

Responsibilities

• Configure qualification infrastructure from multiple customers for execution.
• Drive execution of customer qualifications according to schedule.
• Coordinate with Product Support lead for task alignment.
• Perform failure triage on issues found during qualifications.
• Drive issues to resolution in a timely manner.
• Write test status reports on a regular basis.

Skills

SSD expertise

System architecture

Platform troubleshooting

Windows/Linux triage

Data manipulation

Technical communication

PCIe/NVMe protocols

SSD performance tools

SSD test systems

Stakeholder engagement

Education

BS in engineering or equivalent

Tools

PCIe/NVMe analyzers

Power measurement tools

SSD test systems

Job description

KIOXIA America, Inc. is seeking a Senior Customer Qualification Engineer to support datacenter SSD qualifications, including test execution, failure analysis, and status reporting. You will ensure hardware and software components are ready, report status, and participate in update meetings.

Responsibilities include configuring qualification infra, driving test execution, aligning with Product Support, triaging failures, and delivering regular status reports to stakeholders.