Senior Datacenter SSD Qualification Engineer

KIOXIA America, Inc.; Folsom (CA); On-site; USD 115,000 - 192,000; Full time

Benefits offered by this job

PTO & holidays

Flexible work options

401(k) matching

Medical benefits

Job summary

KIOXIA America, Inc. is seeking a Customer Qualification Engineer to support customer qualifications on our datacenter SSD products, coordinating with engineering and development teams.

Responsibilities include managing qualification infrastructure, planning execution, performing failure triage, writing status reports, and using bug trackers. This role may offer job rotation and requires a BS in computer engineering plus 7+ years of hands-on experience.

Qualifications

• BS degree in computer engineering or equivalent field with 7+ years relevant hands-on technical experience.
• Advanced understanding of computer system architecture fundamentals.
• Hands-on experience with SSDs or related storage devices.
• Platform-level troubleshooting skills to include run/break/fix capabilities and issue isolation.
• Experience with Windows and Linux server operating systems.
• Experience with Python/PowerShell/Bash scripting languages for both individual use and cross-team use.
• Familiar with data manipulation/analysis (spreadsheets or more advanced tools).
• Experience with bug tracking tools with attention to detail.
• Good verbal and written communication skills.

Responsibilities

• Manage complex qualification infrastructure from multiple customers.
• Plan and drive execution of customer qualifications according to schedule.
• Perform failure triage on any issues found during the qualification.
• Work with the respective Product Support Engineer to ensure alignment of tasks.
• Drive issues to resolution in a timely manner.
• Write test status reports on a regular basis.
• Use bug tracking system for filing and managing issues.

Skills

System architecture

SSD/storage devices

Platform troubleshooting

Windows/Linux

Scripting (Python/PowerShell/Bash)

Bug tracking

Data analysis

Communication

Education

BS in computer engineering or equivalent

Tools

Bug tracking system

SSD test tooling

Job description

KIOXIA America, Inc. is seeking a Customer Qualification Engineer to support customer qualifications on our datacenter SSD products, coordinating with engineering and development teams.

Responsibilities include managing qualification infrastructure, planning execution, performing failure triage, writing status reports, and using bug trackers. This role may offer job rotation and requires a BS in computer engineering plus 7+ years of hands-on experience.