Senior Data Center SSD Qualification Engineer

KIOXIA America, Inc.; Folsom (CA); On-site; USD 100,000 - 166,000; Full time

Benefits offered by this job

Excellent medical benefits

401(k) matching

Pet insurance

Job summary

KIOXIA America, Inc. is seeking a Senior Customer Qualification Engineer to support qualification activities for datacenter SSD products. You will set up qualification infrastructure, execute tests, triage failures, and report status to stakeholders.

You will work across Windows and Linux environments, developing scripts, analyzing data, and driving issues to resolution while coordinating with product support and development teams.

Qualifications

• 7+ years hands-on SSD/storage experience or BS +5 years in related field.
• Advanced understanding of computer system architecture fundamentals.
• Platform-level troubleshooting, including run/break/fix and issue isolation.
• Experience triaging issues in Windows and/or Linux server environments.
• Experience developing scripts in Python/PowerShell/Bash.
• Data manipulation/analysis using spreadsheets or similar tools.
• Strong technical communication with clear, detailed explanations.
• Experience with PCIe/NVMe protocol analyzers and SSD testing tools.
• Experience with SSD performance measurement methodologies.
• Familiarity with OCP Datacenter NVMe specs and test systems.
• Experience engaging with product development stakeholders.

Responsibilities

• Configure qualification infrastructure from multiple customers for execution.
• Drive execution of customer qualifications according to schedule.
• Collaborate with Product Support to align tasks and priorities.
• Perform failure triage on issues found during qualifications.
• Manage issues in defect tracking systems and drive resolutions.
• Write regular test status reports on progress and outcomes.

Skills

7+ years hands-on SSD experience

Advanced computer architecture

Platform-level troubleshooting

Windows/Linux server triage

Python/PowerShell/Bash scripting

Data analysis

Technical communication

Education

BS in engineering or equivalent

Tools

PCIe/NVMe protocol analyzers

SSD performance measurement tools

OCP Datacenter NVMe test systems

Job description

KIOXIA America, Inc. is seeking a Senior Customer Qualification Engineer to support qualification activities for datacenter SSD products. You will set up qualification infrastructure, execute tests, triage failures, and report status to stakeholders.

You will work across Windows and Linux environments, developing scripts, analyzing data, and driving issues to resolution while coordinating with product support and development teams.