Staff Datacenter SSD Qualification Engineer

KIOXIA America, Inc.; Folsom (CA); On-site; USD 115,000 - 192,000; Full time

Benefits offered by this job

Career growth opportunities

Flexible PTO

Medical benefits

Job summary

KIOXIA America, Inc. is seeking a Staff Customer Qualification Engineer to support qualification activities on datacenter SSD products.

You will help develop and execute test plans, analyze failures, and report status, ensuring hardware and software components are ready for qualification. You will manage multi-customer qualification infrastructure, drive schedules, and coordinate with Product Support to align tasks, while triaging issues and maintaining defect-tracking records.

Qualifications

• BS degree in computer engineering or equivalent field with 7+ years hands-on technical experience with SSDs or related storage devices.
• Advanced understanding of computer system architecture fundamentals.
• Platform-level troubleshooting skills to include run/break/fix capabilities and issue isolation.
• Experience triaging issues in Windows and/or Linux server operating systems.
• Experience developing Python/PowerShell/Bash scripts for cross-team usage.
• Familiar with data manipulation/analysis (spreadsheets or more advanced tools).
• Good technical communication skills providing both detail and clarity in complex scenarios.

Responsibilities

• Manage complex qualification infrastructure from multiple customers.
• Plan and drive execution of customer qualifications according to schedule.
• Work with the Product Support lead to ensure alignment of tasks.
• Perform failure triage on any issues found during qualifications.
• Manage issues in defect tracking systems.
• Drive issues to resolution in a timely manner.
• Write test status reports on a regular basis.

Skills

Python/PowerShell/Bash scripts

Platform-level troubleshooting

Windows/Linux server troubleshooting

Data manipulation / analysis

Technical communication

Education

BS in computer engineering or equivalent

Tools

PCIe/NVMe protocol analyzers

SSD performance measurement tools

SSD test systems

Job description

KIOXIA America, Inc. is seeking a Staff Customer Qualification Engineer to support qualification activities on datacenter SSD products.

You will help develop and execute test plans, analyze failures, and report status, ensuring hardware and software components are ready for qualification. You will manage multi-customer qualification infrastructure, drive schedules, and coordinate with Product Support to align tasks, while triaging issues and maintaining defect-tracking records.