Senior Data Center Ops Technician — 99.999% Uptime

Rackspace Technology; Virginia; Presencial; USD 80.000 - 117.000; Jornada completa

Descripción de la vacante

Rackspace Technology is seeking a Data Center Operations Technician to own IT infrastructure within the data center environment, ensuring customer configurations are secure, operational, and achieving 99.999% uptime. The role is based in Ashburn, VA with a 7am–4pm EST schedule, Sat-Wed, and requires deep expertise in servers, storage, networking, and security.

You will troubleshoot complex hardware and OS issues across Windows, Linux, and VMware ESX, manage LAN connectivity, and coordinate with

Formación

• High School diploma or equivalent is required.
• 8+ years of experience in a data center environment preferred.
• Experience with Dell PowerEdge and HP ProLiant servers required.
• Experience with Cisco ASA/ASA-X firewalls and F5 BigIP recommended.
• Ability to lead root cause analysis investigations and training.
• Willingness to travel 2–4 weeks per year.

Responsabilidades

• Operate and maintain IT infrastructure in the data center.
• Troubleshoot hardware failures and replace components.
• Troubleshoot OS storage, RAID, and file systems.
• Support Windows Server, RHEL, Ubuntu, and VMware ESX servers.
• Resolve LAN connectivity and remote access issues.
• Supervise hardware and storage device maintenance and replacement.
• Prepare technical training for data center staff.

Conocimientos

Data center ops

Customer support

Troubleshooting

Security/compliance

Team leadership

Educación

High School diploma or equivalent

8+ years data center experience

Herramientas

Dell PowerEdge

HP ProLiant

Cisco networking gear

F5 BigIP

NetApp/Isilon storage

VMware ESX

Windows Server/Linux

Descripción del empleo

Rackspace Technology is seeking a Data Center Operations Technician to own IT infrastructure within the data center environment, ensuring customer configurations are secure, operational, and achieving 99.999% uptime. The role is based in Ashburn, VA with a 7am–4pm EST schedule, Sat-Wed, and requires deep expertise in servers, storage, networking, and security.

You will troubleshoot complex hardware and OS issues across Windows, Linux, and VMware ESX, manage LAN connectivity, and coordinate with