Data Center Ops Technician III — 99.999% Uptime Ready

Webhosting

Elk Grove Village (IL)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Job summary

Rackspace Technology in Elk Grove Village, IL is seeking a Data Center Operations Technician responsible for owning the IT infrastructure within the data center, ensuring servers are secure, up and running with 99.999% uptime.

You will monitor and manage hardware, storage, and network devices, perform OS installations and basic configurations, and assist with maintenance requests across Windows, Linux, and VMware platforms.

Qualifications

Experience supporting IT infrastructure in data center environments.
Familiarity with OS installation via PXE and basic network configuration.
Ability to troubleshoot storage and perform upgrades.

Responsibilities

Monitor and prioritize an internal ticketing system to provide customer support.
Troubleshoot storage and perform upgrades; manage hardware repairs and RAID configurations.
Provide hardware support for servers running Windows Server, Red Hat Enterprise Linux, Ubuntu Linux, or VMware ESX.
Perform OS installations, PXE boot, firmware updates, and basic OS troubleshooting.
Install fibre or copper cabling and perform Layer 1 network testing and diagnostics.
Install network device hardware including switches, firewalls, load balancers, and security appliances.
Install storage hardware (DAS and NAS) and complete customer maintenance requests including cabling and mounting.