Senior Data Center Operations Technician (Onsite)

WebHosting; Richardson (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Rackspace Technology is seeking a Data Center Operations Technician to own IT infrastructure within the data center, ensuring customer environments are secure, operational and maintain 99.999% uptime. This on-site role requires hands-on hardware, OS, and network support across Windows, Linux, VMware and storage systems.

Responsibilities include monitoring tickets, performing OS installs, firmware updates, cabling, and deployment of network devices, racks, and storage hardware within cabinets to

Qualifications

• Experience with Windows Server, Linux (Red Hat/Ubuntu), and VMware ESXi environments.
• Strong hardware troubleshooting and RAID/storage knowledge.
• Familiarity with network basics and cabling (Layer 1).
• Ability to manage and prioritize internal ticketing systems.

Responsibilities

• Monitor and prioritize tickets to provide customer support.
• Perform OS installations, firmware updates, and storage hardware upgrades.
• Provide hardware support for servers and storage devices running Windows, Linux, and VMware.
• Assist with network device installations and cabling within data center cabinets.

Job description

Rackspace Technology is seeking a Data Center Operations Technician to own IT infrastructure within the data center, ensuring customer environments are secure, operational and maintain 99.999% uptime. This on-site role requires hands-on hardware, OS, and network support across Windows, Linux, VMware and storage systems.

Responsibilities include monitoring tickets, performing OS installs, firmware updates, cabling, and deployment of network devices, racks, and storage hardware within cabinets to