Senior Cyber Threat Training Consultant (Remote)

Cybersecurity Marketing Society; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Remote-first

Twice-a-year offsites

Equipment setup

Job summary

Filigran seeks a Senior Customer Training Consultant to bolster the Customer Success team with senior training delivery across onboarding and advanced workshops. You will develop scalable frameworks, build content libraries for OpenCTI/OpenAEV, and collaborate with Revenue and Product to align training with customer outcomes.

You will lead ILT sessions, design learning paths, and mentor Content Managers while working with cross-functional teams in a fully remote environment with regular onsite

Qualifications

• Proven expertise in Cyber Threat Intelligence (CTI) as a discipline — you understand threat actor tracking, intelligence collection and analysis, and dissemination workflows; platform experience is secondary to domain fluency.

Responsibilities

• Own and deliver ILT sessions (onsite and virtual) across the full customer base — from onboarding engagements to advanced technical workshops for complex accounts
• Lead lab-based workshops using CloudShare or equivalent environments, ensuring hands-on, high-impact learning experiences
• Represent Filigran at customer sites, executive briefings, and strategic onboarding engagements
• Manage delivery logistics: scheduling, prep, post-session follow-up, and feedback loops
• Collaborate to shape the training delivery model — contributing to cadence, format, packaging, and scalability decisions
• Build and maintain a library of advanced training content (agendas, slide decks, demo datasets, lab environments) for OpenCTI and OpenAEV
• Develop learning paths and certification programs tailored to different user profiles, maturity levels, and regional contexts
• Contribute to and uphold quality standards for training content and delivery across the team
• Provide input to the product roadmap by surfacing recurring learner gaps and platform friction points
• Represent the training function in internal planning conversations and cross-functional initiatives
• Partner with CS leadership to ensure training programs align with customer outcomes and success milestones
• Bring senior-level perspective to content reviews — peer review of materials before publication
• Support and develop Content Managers and junior consultants on instructional design, delivery technique, and technical depth
• Document delivery processes, best practices, and tribal knowledge to build a scalable, transferable training function

Skills

CTI expertise

Technical training delivery

Instructional design

Lab-based learning

Executive communication

English fluency

Tools

CloudShare

OpenCTI/OpenAEV

LMS platforms

AWS

Job description

Filigran seeks a Senior Customer Training Consultant to bolster the Customer Success team with senior training delivery across onboarding and advanced workshops. You will develop scalable frameworks, build content libraries for OpenCTI/OpenAEV, and collaborate with Revenue and Product to align training with customer outcomes.

You will lead ILT sessions, design learning paths, and mentor Content Managers while working with cross-functional teams in a fully remote environment with regular onsite