Senior Customer Success Manager - Enterprise Growth

Netradyne; San Diego (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Company Paid Health Care

Dental Coverage

Vision Coverage

Generous PTO

401(K) match

Disability Insurance

Life Insurance Benefits

Job summary

A leading company in fleet safety solutions is seeking a Senior Customer Success Manager in San Diego. This role involves managing client relationships, optimizing platform deployment, and ensuring maximum ROI. The ideal candidate will have extensive experience in customer success, strong communication skills, and a proven track record in managing enterprise accounts. Join a dynamic team and contribute to the growth of innovative transportation technologies.

Qualifications

• Minimum 7 years as Customer Success Manager or Account Manager.
• Experience with pricing and c-level negotiations in SAAS.
• Minimum 3 years using a CRM/Customer Success Solution.

Responsibilities

• Lead deployment and optimization of the platform for clients.
• Conduct Executive Business Reviews to identify customer opportunities.
• Establish trusted advisor relationships across client organizations.

Skills

Communication

Relationship Management

Negotiation

Problem Solving

Education

Bachelor's degree in a technical discipline

Tools

Salesforce

Gainsight

Job description

A leading company in fleet safety solutions is seeking a Senior Customer Success Manager in San Diego. This role involves managing client relationships, optimizing platform deployment, and ensuring maximum ROI. The ideal candidate will have extensive experience in customer success, strong communication skills, and a proven track record in managing enterprise accounts. Join a dynamic team and contribute to the growth of innovative transportation technologies.