Strategic Enterprise CS Leader

Netradyne; San Diego (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Generous PTO and sick leave

Equity / RSUs

Job summary

Netradyne in San Diego, CA is seeking an Enterprise Customer Success Manager to lead a portfolio of major enterprise customers, aligning business objectives with our AI-powered fleet safety platform.

You will own onboarding, adoption, value realization, renewals, and expansion across 4–6 accounts representing $4M–$6M+ ARR, partnering with Sales, Implementation, Product, Support and Operations to drive measurable ROI.

Qualifications

• Significant enterprise customer-facing experience.
• Ability to translate analytics into business value and ROI.
• Proven track record in driving adoption, retention, and expansion.

Responsibilities

• Build trusted advisor relationships with executives across customer organizations.
• Lead onboarding, adoption, and value realization for assigned accounts.
• Translate data and product insights into compelling ROI narratives.
• Own renewal and expansion motions with a focus on retention and growth.
• Drive executive business reviews and cross-functional alignment.

Skills

Executive presence

Strategic advisory

Commercial instincts

Analytical capabilities

Cross-functional leadership

Education

Bachelor’s degree or equivalent professional experience

Tools

Gainsight

Salesforce

Job description

Netradyne in San Diego, CA is seeking an Enterprise Customer Success Manager to lead a portfolio of major enterprise customers, aligning business objectives with our AI-powered fleet safety platform.

You will own onboarding, adoption, value realization, renewals, and expansion across 4–6 accounts representing $4M–$6M+ ARR, partnering with Sales, Implementation, Product, Support and Operations to drive measurable ROI.