Senior Customer Success Leader: Adoption & Growth

Aviso, Inc.; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company Equity

Health, Dental, and Vision Insurance

Unlimited Time Off

401k

Short- and Long-Term Disability

Job summary

A leading AI company in the United States is seeking a Customer Success Manager to ensure customer satisfaction and retention. This role involves managing customer relationships, driving onboarding, and supporting the technical implementations of the Aviso platform. The ideal candidate will have over 5 years of customer-facing experience and a passion for customer success. This position offers competitive benefits, including company equity and unlimited time off.

Qualifications

• 5+ years of proactive customer-facing experience in Customer Success.
• Experience in Sales, Project Management, or Consulting is a plus.
• Strong drive and dedication to customer satisfaction.

Responsibilities

• Own projects and processes that enhance the Aviso business.
• Drive onboarding and adoption efforts with customers.
• Cultivate long-term relationships with clients to ensure growth.

Skills

Customer Success management

Collaboration skills

Project management

Technical understanding

Communication skills

Education

Bachelor’s degree preferably with a technical spin

Tools

Salesforce.com

Job description

A leading AI company in the United States is seeking a Customer Success Manager to ensure customer satisfaction and retention. This role involves managing customer relationships, driving onboarding, and supporting the technical implementations of the Aviso platform. The ideal candidate will have over 5 years of customer-facing experience and a passion for customer success. This position offers competitive benefits, including company equity and unlimited time off.