Senior Customer Solutions Manager - Pharma Ops (US)

Bayer; New Castle (IN); On-site; USD 118,000 - 177,000; Full time

Benefits offered by this job

Health care

Retirement benefits

Paid time off

Job summary

Bayer is seeking an operations leader to oversee Order-to-Bill and Bill-to-Cash for the Hematology and Specialty Pharma portfolio in the US market. You will coordinate data, systems, and pricing programs, ensuring reliable service delivery and compliant processes.

In this role you will drive cross-functional collaboration with IT, Supply Chain, Regulatory and Commercial teams, lead readiness activities, and implement best practices to optimize efficiency while maintaining high quality and

Qualifications

• Master’s degree with 5+ years of relevant experience or Bachelor’s with equivalent experience.
• Experience in pharmaceutical or healthcare operations and supply chain.

Responsibilities

• Oversee Order-to-Bill and Bill-to-Cash activities including account setup, billing, reconciliation and cash collection.
• Coordinate with cross-functional partners on logistics and supply chain operations.

Skills

Regulatory knowledge

Cross-functional collaboration

Stakeholder management

Education

Master’s degree in Business, Supply Chain, Healthcare, Information Systems or related field

Tools

SAP/ERP

EDI/API interfaces

Serialization/traceability

Job description

Bayer is seeking an operations leader to oversee Order-to-Bill and Bill-to-Cash for the Hematology and Specialty Pharma portfolio in the US market. You will coordinate data, systems, and pricing programs, ensuring reliable service delivery and compliant processes.

In this role you will drive cross-functional collaboration with IT, Supply Chain, Regulatory and Commercial teams, lead readiness activities, and implement best practices to optimize efficiency while maintaining high quality and