Senior Customer Solutions Lead, Cloud & AI Transformation

Amazon Web Services (AWS); Chicago (IL); Presencial; USD 154.000 - 208.000; Jornada completa

Descripción de la vacante

Amazon Web Services, Inc. in Chicago, IL is seeking a Sr. Customer Solutions Manager to accelerate customers’ cloud and AI transformation journeys.

You will coordinate AWS teams to deliver outcomes, design migrations, and enable adoption of AI technologies, interfacing with sales, solutions architecture, and professional services to drive customer success. You will lead education plans, roadmaps to business outcomes, executive briefings, and go-live events, while maintaining a focus on secure,

Formación

• 7+ years leading large-scale programs with proven leadership and outcomes.
• 4+ years of customer-facing work with executives and partners.
• Travel up to 30% of the time.

Responsabilidades

• Provide input on pre- and post-sales approaches to impact customer adoption and commitments, as well as closing opportunities
• Deliver complex technical projects and migration and AI initiatives with significant customer impact
• Conduct deep discovery to design adoption plans and identify acceleration gaps
• Implement and define effective people change management approaches
• Work cross-functionally with AWS service teams to address customer requirements
• Proactively mitigate adoption risks and track realization of business cases
• Share best practices and thought leadership in public forums to advance the cloud ecosystem

Educación

Bachelor's degree in science, technology, engineering, math, business or equivalent

Descripción del empleo

Amazon Web Services, Inc. in Chicago, IL is seeking a Sr. Customer Solutions Manager to accelerate customers’ cloud and AI transformation journeys.

You will coordinate AWS teams to deliver outcomes, design migrations, and enable adoption of AI technologies, interfacing with sales, solutions architecture, and professional services to drive customer success. You will lead education plans, roadmaps to business outcomes, executive briefings, and go-live events, while maintaining a focus on secure,