Senior Cloud & AI Solutions Lead – ISV & Private Equity

Amazon Inc.; San Francisco (CA); On-site; USD 177,000 - 239,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager in San Francisco to accelerate customers' cloud and AI transformation journeys.

You will unite Sales, Solutions Architecture and Professional Services to deliver strategic migrations, modern cloud-native solutions, and measurable business outcomes. You will guide customers through operational, educational and governance aspects of their AWS journey, manage executive level engagements, and drive adoption of AWS services with a

Qualifications

• 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
• Bachelor's degree in science, technology, engineering, math, business or equivalent
• Travel up to 30% of the time

Responsibilities

• Provide input on pre- and post-sales approaches to impact customer adoption and commitments, as well as closing opportunities
• Deliver complex technical projects and migration and AI initiatives that have a significant, timely impact on customer outcomes (e.g., cost reductions, accelerated launches, improved efficiencies)
• Conduct deep discovery to design efficient adoption plans, identify acceleration gaps, and solve complex customer business problems
• Implement and define effective people change management approaches to drive successful cloud journeys
• Work cross-functionally with AWS service teams to address critical customer requirements
• Proactively mitigate adoption risks and track realization of customer business cases
• Share best practices and thought leadership in public forums to advance the cloud ecosystem

Skills

Leadership

Customer facing

Program management

Communication

Stakeholder management

Education

Bachelor's degree in science, technology, engineering, math, business or equivalent

Job description

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager in San Francisco to accelerate customers' cloud and AI transformation journeys.

You will unite Sales, Solutions Architecture and Professional Services to deliver strategic migrations, modern cloud-native solutions, and measurable business outcomes. You will guide customers through operational, educational and governance aspects of their AWS journey, manage executive level engagements, and drive adoption of AWS services with a