Senior Cloud Adoption & GenAI Solutions Lead

Amazon; Bellevue (WA); On-site; USD 177,000 - 239,000; Full time

Job summary

Amazon’s AWS seeks a Sr. Customer Solutions Manager to guide large enterprise customers on their multi-year cloud journey, coordinating across Sales, Solutions Architecture, and Professional Services to deliver measurable outcomes.

The role emphasizes translating strategic objectives into executable actions, driving governance, and enabling customers through education, migration and modernization efforts, with travel required.

Qualifications

• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• 5+ years of direct customer engagement with senior executives.
• 10+ years in customer-facing technology roles.
• 3+ years hands-on cloud computing experience.

Responsibilities

• Accelerate AWS Adoption through Delivery and Execution.
• Identify & Align on Strategic Opportunities with the Account Team.
• Customer Enablement as the cloud journey coach and voice of the customer.
• Implement governance structures for partnership and adoption.

Skills

Customer engagement

Executive communication

Cloud strategy

GenAI awareness

Project management

Education

Bachelor's degree in STEM or business

Tools

Solutions Architecture

Cloud migrations

Job description

Amazon’s AWS seeks a Sr. Customer Solutions Manager to guide large enterprise customers on their multi-year cloud journey, coordinating across Sales, Solutions Architecture, and Professional Services to deliver measurable outcomes.

The role emphasizes translating strategic objectives into executable actions, driving governance, and enabling customers through education, migration and modernization efforts, with travel required.