Senior Customer Service & Solutions Agent

FedEx; Lansing (MI); On-site; USD 26,000 - 33,000; Full time

Job summary

FedEx Logistics in Lansing, MI is seeking a Station Associate who provides accurate information and assistance to customers, responds to inquiries, resolves problems, and performs administrative tasks essential for efficient station operations.

Requirements include a High School Diploma or GED; ability to lift 50 lbs and maneuver packages; strong communication and people skills. This is a full-time role, Mon-Fri 1:00 PM–9:00 PM, with some Saturdays as needed.

Qualifications

• High school diploma or GED required.
• Ability to operate computer terminals and basic software.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer literacy

Lifting 50 lbs

Package handling

People skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics in Lansing, MI is seeking a Station Associate who provides accurate information and assistance to customers, responds to inquiries, resolves problems, and performs administrative tasks essential for efficient station operations.

Requirements include a High School Diploma or GED; ability to lift 50 lbs and maneuver packages; strong communication and people skills. This is a full-time role, Mon-Fri 1:00 PM–9:00 PM, with some Saturdays as needed.