Senior Service & Sales Agent - Full-Time

FedEx; Ann Arbor (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

FedEx Logistics in Ann Arbor, MI is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and support selling of FedEx services. The role includes performing administrative tasks to keep station operations efficient.

The position is full-time with daytime shifts and requires lifting up to 50 lbs, with heavier items moved using equipment or assistance as needed.

Qualifications

• Respond to inquiries and resolve customer issues.
• Assist in selling FedEx services.
• Perform administrative tasks to support station operations.
• Other duties as assigned.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics in Ann Arbor, MI is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve issues, and support selling of FedEx services. The role includes performing administrative tasks to keep station operations efficient.

The position is full-time with daytime shifts and requires lifting up to 50 lbs, with heavier items moved using equipment or assistance as needed.