Senior Service Agent - Customer Support & Logistics

FedEx; Lenexa (KS); On-site; USD 29,000 - 32,000; Full time

Job summary

FedEx Logistics is seeking a Service Agent in Lenexa to provide customer information and assistance, resolve issues, and support station operations. The role includes responding to inquiries, selling services, and performing administrative tasks to ensure efficient daily operations.

Minimum education is a High School Diploma/G.E.D. The position requires the ability to lift up to 50 lbs and handle packages with appropriate equipment or assistance, plus strong communication skills.

Qualifications

• Must be able to operate a computer terminal.
• Ability to lift 50 lbs and maneuver packages of any weight with appropriate equipment or assistance.
• Strong human relations and communications skills.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem resolution and selling of company services.
• Perform administrative support functions needed for efficient station operations.
• Perform other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Move heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics is seeking a Service Agent in Lenexa to provide customer information and assistance, resolve issues, and support station operations. The role includes responding to inquiries, selling services, and performing administrative tasks to ensure efficient daily operations.

Minimum education is a High School Diploma/G.E.D. The position requires the ability to lift up to 50 lbs and handle packages with appropriate equipment or assistance, plus strong communication skills.