Senior Customer Care & Solutions Agent

FedEx Logistics; Brunswick (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Logistics is seeking a dedicated team member for frontline customer service and station operations. You will provide accurate information, resolve inquiries, and assist with administrative tasks to keep the facility running smoothly.

The role requires use of a computer terminal, ability to lift up to 50 lbs, and strong communication with customers and colleagues. Applicants should be prepared for variable shifts and on-site work.

Qualifications

• High school diploma required.
• Ability to operate computer terminal and assist customers.
• Able to lift 50 lbs and maneuver heavy packages with assistive devices.

Responsibilities

• Provide accurate information and assistance to customers.
• Respond to inquiries and resolve problems.
• Perform administrative support for station operations.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Education

High school diploma

Job description

FedEx Logistics is seeking a dedicated team member for frontline customer service and station operations. You will provide accurate information, resolve inquiries, and assist with administrative tasks to keep the facility running smoothly.

The role requires use of a computer terminal, ability to lift up to 50 lbs, and strong communication with customers and colleagues. Applicants should be prepared for variable shifts and on-site work.