Senior Service Agent - Customer Support & Solutions

FedEx; Pellston (MI); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Pay transparency

Job summary

FedEx Logistics in Pellston, MI is seeking a part-time team member to provide accurate information and assistance to customers, perform administrative support for station operations, and help with selling services.

The role requires a High School Diploma or GED, ability to lift up to 50 lbs and maneuver heavier packages with equipment or assistance, strong communication skills, and the willingness to work Tuesday - Friday 10:00 am - 4:00 pm and Saturday 07:30 am - 1:30 pm.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs.
• Ability to maneuver heavier packages with appropriate equipment or assistance.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem resolution, and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics in Pellston, MI is seeking a part-time team member to provide accurate information and assistance to customers, perform administrative support for station operations, and help with selling services.

The role requires a High School Diploma or GED, ability to lift up to 50 lbs and maneuver heavier packages with equipment or assistance, strong communication skills, and the willingness to work Tuesday - Friday 10:00 am - 4:00 pm and Saturday 07:30 am - 1:30 pm.