Senior Customer Service & Solutions Agent

FedEx; Irving (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

FedEx Logistics is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role includes performing administrative tasks to keep station operations running smoothly.

Candidates should have a High School Diploma or GED and the ability to operate a computer terminal, lift 50 lbs, and maneuver packages above 50 lbs with appropriate equipment.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages of any weight above 50 lbs with appropriate equipment.
• Strong communication and interpersonal skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 Lbs

Maneuver packages over 50 lbs

Good communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role includes performing administrative tasks to keep station operations running smoothly.

Candidates should have a High School Diploma or GED and the ability to operate a computer terminal, lift 50 lbs, and maneuver packages above 50 lbs with appropriate equipment.