Senior Service Agent - Customer Support & Solutions

FedEx Logistics; Fargo (ND); On-site; USD 30,000 - 42,000; Full time

Job summary

FedEx Logistics is seeking a team member for a customer-focused role at our station. You will respond to inquiries, resolve issues, and sell company services while also handling essential administrative tasks to keep operations running smoothly.

The position emphasizes strong communication and the ability to manage responsibilities in a fast-paced environment, with standard daytime hours in a full-time schedule.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs; maneuver packages above 50 lbs with equipment or assistance.

Responsibilities

• Provide accurate information and assistance to customers, including responding to inquiries, resolving problems, and selling company services.
• Perform administrative support functions necessary for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Heavy package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics is seeking a team member for a customer-focused role at our station. You will respond to inquiries, resolve issues, and sell company services while also handling essential administrative tasks to keep operations running smoothly.

The position emphasizes strong communication and the ability to manage responsibilities in a fast-paced environment, with standard daytime hours in a full-time schedule.