Part-Time Senior Customer Service & Solutions Agent

FedEx; Tacoma (WA); On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx Logistics in Tacoma, WA seeks a customer-focused associate to provide accurate information and assist customers with inquiries, problem resolution, and selling of company services. The role includes essential administrative support to keep station operations running smoothly.

You must be able to lift up to 50 lbs with or without assistance and handle packages of various weights. A High School Diploma or GED is required, plus strong communication skills.

Qualifications

• High School Diploma or GED required.
• Ability to operate computer terminal and communicate effectively.
• Physical ability to lift up to 50 lbs and handle packages over 50 lbs with assistance.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem-resolution and selling of services.
• Perform administrative support functions necessary for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics in Tacoma, WA seeks a customer-focused associate to provide accurate information and assist customers with inquiries, problem resolution, and selling of company services. The role includes essential administrative support to keep station operations running smoothly.

You must be able to lift up to 50 lbs with or without assistance and handle packages of various weights. A High School Diploma or GED is required, plus strong communication skills.