Senior Customer Service Representative

Energy Innovation Corp; Savannah (GA); On-site; USD 80,000 - 118,000; Full time

Benefits offered by this job

Mentor program

Benefits package

Growth opportunities in Savannah

Job summary

Growth Partners in Savannah, GA is seeking a Senior Customer Service Representative to lead, mentor, and optimize outreach efforts. You will translate customer insights into campaign briefs and collaborate with product to align with Savannah buyer needs.

The role emphasizes multitasking, senior-level judgment, and Fortune-ready communication. A strong GA market sensibility and the ability to present to stakeholders are essential.

Qualifications

• 6+ years building expertise within the sales/marketing space.
• Ability to translate customer insights into sharper campaign briefs.
• Comfortable presenting ideas to stakeholders at all levels.

Responsibilities

• Mentor junior reps on outreach cadence and objection handling.
• Use accountability and verbal communication tools to automate outbound efforts.
• Translate customer insights into sharper campaign briefs.
• Share weekly notes with product on Savannah buyers requests.
• Grow Growth Partners' footprint with earned introductions.
• Create email sequences that get opened.
• Arrange problem-solving sponsorships to front Growth Partners with buyers.

Skills

Clear communication

Multitasking

Sales/Marketing experience

Senior judgment

GA market knowledge

Stakeholder presentation

Curiosity to learn

Job description

We reward hustle, creativity, and Multitasking mastery, and our Senior Customer Service Representative role gives you the platform to prove it. This Senior Customer Service Representative role hands senior talent $80,000 - $118,000, an internship arrangement in GA, and the latitude to call the shots.

Key Responsibilities

• Mentor junior reps on outreach cadence and objection handling
• Use Accountability and Verbal Communication tools to automate and scale outbound efforts
• A knack for translating customer insights into sharper campaign briefs
• Trade weekly notes with product on what Savannah buyers keep requesting
• Grow Growth Partners's plainspoken footprint one earned introduction at a time
• Stand up email sequences that get opened, not buried
• Line up the problem-solving sponsorships that put Growth Partners in front of buyers

What You'll Bring

• A communication style that translates jargon back into plain English
• Strong multitasking ability without sacrificing quality
• At least 6 years building expertise within the sales marketing space
• Senior-caliber judgment about when to elevate and when to absorb
• A GA sensibility, or genuine curiosity about this market
• Comfortable presenting ideas to stakeholders at every level
• The kind of curiosity that reads the docs before asking

Few people outside GA realize that Growth Partners powers a surprising slice of the sales marketing infrastructure running across Savannah, GA today. We believe great Multitasking work comes from people who feel safe to experiment and occasionally fail.

You bring the Written Communication; we bring $80,000 - $118,000, a mentor, a benefits package, and the freedom to grow on your terms in Savannah.

The listing got a same-day refresh, so consider it live and ready.

Your Interpersonal Skills story isn't finished, and the next chapter might be a Senior Customer Service Representative role here.