Senior Customer Service Representative

Energy Innovation Corp; Saint Paul (MN); On-site; USD 85,000 - 125,000; Full time

Job summary

Growth Strategy Consultants in St. Paul, MN seeks a Senior Customer Service Representative who can rewrite the script for MN and take ownership of the sales marketing reins. The role requires 6+ years of experience, sharp written communication, and the ability to align marketing and sales through data-driven lead routing.

Join a team that values initiative, mentorship, and flexible growth, with a compensation range of $85,000 to $125,000 annually based on experience.

Qualifications

• 6+ years of experience with strong instincts and reliability.
• Excellent written communication and ability to recap meetings.
• Comfort with contract cadence in a St. Paul operation.
• Ability to read intent data and route leads.

Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Read intent data and route the St. Paul hot leads first
• Find the gloriously-unglamorous hook that makes St. Paul, MN prospects lean in
• Wire Communication and Empathy together so marketing hands sales clean leads
• Map buyer pain to Growth Strategy Consultants's pitch deck, slide by slide
• Nurture the slow sales marketing leads until timing flips in our favor
• Mentor junior reps on outreach cadence and objection handling

Skills

Written communication

Mentoring

Instincts

Sales mindset

Job description

A Senior Customer Service Representative who only follows the script will be bored at Growth Strategy Consultants; we want the one who rewrites it for MN. A Senior Customer Service Representative seat that takes 5 years of Written Communication seriously, pays $85,000 - $125,000, and hands over the sales marketing reins.

Key Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Read intent data and route the St. Paul hot leads first
• Find the gloriously-unglamorous hook that makes St. Paul, MN prospects lean in
• Wire Communication and Empathy together so marketing hands sales clean leads
• Map buyer pain to Growth Strategy Consultants's pitch deck, slide by slide
• Nurture the slow sales marketing leads until timing flips in our favor
• Mentor junior reps on outreach cadence and objection handling

What You'll Bring

• A communicator who writes the meeting recap nobody asked for but everyone reads
• Comfort with the contract cadence of a St. Paul-based operation
• 6+ years that left you with strong instincts and few illnesses
• The instinct to ask "what would change your mind?" before debating

Growth Strategy Consultants partners with organizations across St. Paul, MN to bring purpose-led thinking to everyday sales marketing challenges. We hire no-ego people, get out of their way, and let the Talkdesk results speak.

Step in at $85,000 - $125,000, climb with structured growth, lean on a mentor, and take the flexibility Growth Strategy Consultants is genuinely proud of.