Senior Customer Service Representative

Energy Innovation Corp; Saint George (UT); Hybrid; USD 83,000 - 112,000; Full time

Benefits offered by this job

Hybrid work

Paid learning days

Growth mentorship

Job summary

Energy Innovation Corp. is seeking a Senior Customer Service Representative in Saint George, Utah, offering a remote role with a hybrid work arrangement. The position carries a pay range of $83,000 to $112,000 and emphasizes ownership as a core aspect of the role.

The role focuses on closing deals, building relationships, and guiding customers through the funnel. You’ll engage in demos, tailor outreach, and collaborate with sales to convert and retain clients while mentoring growth minded

Qualifications

• 7+ years of technical support experience.
• Strong interpersonal skills and customer-focused mindset.

Responsibilities

• Design landing pages and conversion funnels that turn traffic into customers
• Segment audiences and personalize outreach to lift response rates
• Win back the accounts a previous Senior Customer Service Representative let slip
• Feed sales the Email Support signals that say a buyer is ready now
• Sit in on demos and tighten the script after every loss

Skills

Technical support

Interpersonal skills

Customer focus

Mentorship

Job description

If you live for the thrill of closing deals and building relationships, this Senior Customer Service Representative opening is built for you. The offer reads simply — remote, $83,000 - $112,000, 5 years, and a senior role where ownership is not a perk but the point.

Key Responsibilities

• Design landing pages and conversion funnels that turn traffic into customers
• Segment audiences and personalize outreach to lift response rates
• Win back the accounts a previous Senior Customer Service Representative let slip
• Feed sales the Email Support signals that say a buyer is ready now
• Sit in on demos and tighten the script after every loss

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• Comfort defending a recommendation in front of skeptics
• 7+ years of Technical Support reps, not just Technical Support exposure
• The kind of curiosity that reads the docs before asking
• A team player who lifts up colleagues and shares credit
• Comfort owning a number that goes up or down because of you

Think of Cleveland Clinic as the heads-down-and-happy engine behind some of the most trusted sales marketing products on the market. Our UT team treats transparency as a feature, sharing the messy middle, not just the wins.

This St. George, UT role comes with $83,000 - $112,000, hybrid work, paid learning days, and a mentor focused on your Self-Motivation growth.