Senior Customer Service Representative

Energy Innovation Corp; Jackson (MS); Hybrid; USD 61,000 - 89,000; Full time

Job summary

Community Impact Foundation in Jackson, MS is seeking a Senior Customer Service Representative. This role offers a salary range of $61,000-$89,000 with uncapped earning potential and real mentorship. You’ll join a fast-moving team that values ownership over busywork and provides a growth ladder to advance.

Team members can clock in from Jackson or home, reflecting a flexible hybrid setup. We are actively meeting Senior Customer Service Representative candidates and moving qualified ones forward

Qualifications

• 7+ years navigating the politics that sales marketing work attracts.
• Strong working knowledge of Active Listening and Delegation.

Responsibilities

• Build territory plans that maximize coverage across Jackson, MS
• Spot which Jackson accounts are about to churn and win them back
• Set the weekly cadence that keeps Community Impact Foundation reps accountable
• Sell the agile roadmap, not just today's feature set
• Design landing pages and conversion funnels that turn traffic into customers
• Mine Delegation data for the performance-driven story that wins the room
• Talk numbers with finance, then talk vision with prospects
• Sniff out the Networking gap that's leaking deals at handoff

Skills

Active Listening

Delegation

Job description

Ready to build campaigns that convert? Our Senior Customer Service Representative role offers a $61,000 - $89,000 salary and uncapped earning potential. A contract Senior Customer Service Representative role that values ownership over busywork, pays $61,000 - $89,000, and invests in your long-term growth.

Key Responsibilities

• Build territory plans that maximize coverage across Jackson, MS
• Spot which Jackson accounts are about to churn and win them back
• Set the weekly cadence that keeps Community Impact Foundation reps accountable
• Sell the agile roadmap, not just today's feature set
• Design landing pages and conversion funnels that turn traffic into customers
• Mine Delegation data for the performance-driven story that wins the room
• Talk numbers with finance, then talk vision with prospects
• Sniff out the Networking gap that's leaking deals at handoff

What You'll Bring

• A growth mindset and openness to constructive feedback
• Strong working knowledge of Active Listening and Delegation
• 7+ years navigating the politics that sales marketing work attracts
• Sharp organizational skills and an ability to juggle multiple workstreams
• A growth mindset that treats feedback as fuel, not threat

The fast-paced founders of Community Impact Foundation built it in Jackson to fix the exact sales marketing problems that drove them crazy elsewhere. Here, ownership means you're empowered to fix what's broken without waiting for permission.

Our $61,000 - $89,000 package travels with real mentorship, a growth ladder you can see, and the flexibility to clock in from Jackson or home.

We are meeting Senior Customer Service Representative candidates now and moving qualified ones forward fast.