Senior Customer Service Leader — Mentor, GA-based Growth

Energy Innovation Corp; Savannah (GA); On-site; USD 80,000 - 118,000; Full time

Benefits offered by this job

Mentor program

Benefits package

Growth opportunities in Savannah

Job summary

Growth Partners in Savannah, GA is seeking a Senior Customer Service Representative to lead, mentor, and optimize outreach efforts. You will translate customer insights into campaign briefs and collaborate with product to align with Savannah buyer needs.

The role emphasizes multitasking, senior-level judgment, and Fortune-ready communication. A strong GA market sensibility and the ability to present to stakeholders are essential.

Qualifications

• 6+ years building expertise within the sales/marketing space.
• Ability to translate customer insights into sharper campaign briefs.
• Comfortable presenting ideas to stakeholders at all levels.

Responsibilities

• Mentor junior reps on outreach cadence and objection handling.
• Use accountability and verbal communication tools to automate outbound efforts.
• Translate customer insights into sharper campaign briefs.
• Share weekly notes with product on Savannah buyers requests.
• Grow Growth Partners' footprint with earned introductions.
• Create email sequences that get opened.
• Arrange problem-solving sponsorships to front Growth Partners with buyers.

Skills

Clear communication

Multitasking

Sales/Marketing experience

Senior judgment

GA market knowledge

Stakeholder presentation

Curiosity to learn

Job description

Growth Partners in Savannah, GA is seeking a Senior Customer Service Representative to lead, mentor, and optimize outreach efforts. You will translate customer insights into campaign briefs and collaborate with product to align with Savannah buyer needs.

The role emphasizes multitasking, senior-level judgment, and Fortune-ready communication. A strong GA market sensibility and the ability to present to stakeholders are essential.